If you’re in online retail, you know how interacting with customers and providing ongoing support can be a challenge. In between answering questions, providing product specs, shipping orders and dreaming up new products, how in the world are you supposed to do it all with grace? Below I’m sharing my favorite practices for foolproof customer […]

Oh, y’all, I am so excited to introduce you to a special guest poster who I know you’ll just love! Meet Genavieve Shingle of Genavieve Shingle Law, a beautiful boss lady running a top notch crash course in all things legal for small business owners just like you and me. Because let’s face it, we’re probably […]

Happy Thursday, friends! For any of you boss ladies and gents in online retail, you’ve probably learned more about shipping rates, mailers and USPS mailing zones than you ever wanted to know. For those of us who sell a physical product, we have to find an efficient and cost effective way to get said product […]